Self-guided inspections allow policyholders to conduct real-time assessments of their property through their mobile phone, tablet or PC. These digital inspection tools are provided as a convenient and secure option to replace the physical exterior inspections we currently conduct.
Please note that we require property inspections as a condition of your insurance policy with us.
Frequently Asked Questions
How will I be contacted is my home is selected for self-guided inspection? Email or SMS (text).
How long is the self-guided inspection home assessment? Typically 30 minutes or less.
How many days will I be provided to complete the assessment? For new business, you will typically have 15 days. For a renewal, you will be provided 30 days.
Will I receive reminders to complete the self-guided inspection? Yes, the assigned vendor will send periodic notifications via email or SMS (text) to remind you of any approaching deadlines.
What if I am unable to complete the self-guided home assessment? We will assign an inspector to conduct an exterior inspection of your property.
What if I have technical difficulties with the self-inspection? The vendor provides support throughout the process and you may reach out to them using the information provided in their initial contact with you.
Which vendors does American Traditions partner with?
Currently, American Traditions offers self-guided inspection options through two vendors, ASAP which can be contacted for questions at [email protected] and Chrp which can be contacted for questions at [email protected]. Both vendors offer similar experiences and service.
